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Battlefield Bad Company 2 PC Server Update and EA Maintenance

As you probably noticed, we have experienced an outage across EA servers today, this was caused by a routing issue outside of EA's control but it has been solved and things are back up and running again.

Tomorrow at 8:00 GMT/9:00 CET and 12:00 (midnight) PST the EA servers will be brought down for maintenance. There is no current time for when the servers will return so keep an eye on our Twitter for more up to date information as we get it: http://twitter.com/OfficialBFBC2

On a more positive note, we have released the R6 server to server providers today which should stop the PB INIT FAILURE messages that have been causing problems recently, as well as releasing new server versions, we are still investigating and fixing connectivity and stability problems that are being reported in the forums http://forums.electronicarts.co.uk/battlefield-bad-company-2-pc/.

Posted by Feelgood on Tuesday 09 March 2010 - 23:46:48 | Comments: 0 |

Battlefield: Bad Company 2 Server Update (2010-03-07)

After optimizations and restarts yesterday, we had been stable across all platforms. Unfortunately, we encountered another outage at approximately 9:30 AM PST today.

- X360 was severely impacted, and the service is being restarted. It should be back online and we are monitoring closely.
- PC had an outage, but the service is offline currently and the service is being restarted. It should be back online and we are monitoring closely. We will then start checking the quality of the customer experience to determine possible next steps.
- PS3 appeared to have a brief outage, but has quickly recovered and the services is functioning properly at this time.

All teams are actively engaged in diagnosis and remediation. We are adding additional services to alleviate load. Despite having a major infrastructure in place, the peak traffic this weekend has been huge, 400% higher than any other Battlefield's peak simultaneous users. The teams will continue to monitor the services closely. We sincerely apologize for the inconvenience and will provide further updates on the latest developments as they are relevant.

Posted by Feelgood on Sunday 07 March 2010 - 19:50:53 | Comments: 4 |

EA Server and Battlefield: Bad Company 2 Disconnect Status

After last nights EA server outage on PS3 and PC, EA have found the issue and put a fix in place and brought the servers back online. This means that both PS3 and PC players can return back to playing Bad Company 2.

We are aware of a number of remaining disconnect issues on PC and we have released the “R5” server to hosts yesterday to address some of the disconnects. We are continuing to work on the remaining disconnect issues to have a solution as fast as possible as well as looking into reports of other issues raised on the forums for consoles: http://forums.electronicarts.co.uk/battlefield-bad-company-2-ng/ and PC: http://forums.electronicarts.co.uk/battlefield-bad-company-2-pc/

Battlefield Bad Company 2 has managed to prove so popular that yesterday the concurrent users in Battlefield: Bad Company 2 surpassed that in Battlefield 2 which has been going strong for almost 5 years.

Posted by Feelgood on Saturday 06 March 2010 - 19:45:50 | Comments: 7 |